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Senior Product Manager (Onboarding)

  • Anywhere

Job description

🌟 Allow us to introduce ourselves

Ancient Gaming, an innovative software creator for the future of iGaming, bucks the trend that has lacked innovation for two decades. We're not trend followers; we're trendsetters. As iGaming pioneers, we challenge the status quo, crafting not just appealing software but a whole new experience for the innovative, high-spending generation seeking to reinvent gaming interactions. Founded in 2018 in Malta, we've become a global presence with 100+ dedicated team members spanning across our brands and 30+ countries. And yes, we're proudly remote-first!

🚀 Your mission as the Senior Product Manager (Onboarding)!

We are seeking an experienced and results-driven Senior Product Manager to lead our Onboarding Product Team. You will be part of a cross-functional team working to onboard and convert our customers quickly and successfully, whilst ensuring compliance with AML/KYC regulations. Together with your team, you will look to optimize the onboarding and first-time user experience, with a strong focus on converting players to paying customers. You will define metrics that measure the effectiveness of the onboarding process and identify pain points in order to drive continuous improvements. You will report to the Product Director and work closely together to set strategy and objectives for your product area.

You will be working on:

  • CSGORoll: the world’s #1 skin gaming site. A community social gaming platform targeted towards CS2 players, featuring unique in-house custom-built games such as Roulette, Crash, Unboxing, and PVP.

What you’ll be doing:

  • Own the ‘New Visitor to Conversion’ funnel.
  • Product lead for Registration, Payments, Affiliates, Homepage (new user), landing pages, tracking, AML/KYC, and Conversion.
  • Be accountable for value and viability and define what success looks like for your product area.
  • Lead on product discovery, utilizing data and customer feedback to identify key opportunities to inform product improvements.
  • Work in a cross-functional product team to solve customer and business problems.
  • Contribute to product strategy and work with your manager to set clear goals using the OKR framework.
  • Work closely with product designers, engineers, and analysts to deliver solutions that are valuable, viable, usable, and feasible.
  • Manage and build relationships with key stakeholders to ensure alignment and support for product initiatives.
  • Use data and logic to influence teammates, colleagues, stakeholders, and key executives.
  • Manage the product lifecycle end-to-end from ideation to launch, ensuring the success of the product thereafter.
  • Craft product roadmaps and communicate timelines, ensuring the timely delivery of features and enhancements.
  • Coordinate and plan product releases with marketing, commercial, and customer support teams to ensure a successful launch.
  • Form a deep understanding of the CSGORoll product and its key competitors, keeping up to date with industry trends.
  • Develop a strong grasp of business, its constraints, and the regulatory landscape.

Job requirements

You will thrive in this role if you have:

  • 5+ years of product management experience, with a focus on onboarding, payments, and compliance in the iGaming space.
  • Exceptional analytical and problem-solving skills with proficiency in data analysis tools and techniques - you will not have success if you are not data-curious!
  • Proven track record of successfully launching and scaling products, preferably in a fast-paced startup environment.
  • Taken accountability for achieving results, not just shipping products.
  • Passion for innovation and a customer-centric approach to product development.
  • Excellent communication and stakeholder management skills, with the ability to influence decision-making.
  • Experience with agile methodologies and product management tools.
  • Has outstanding verbal and written communication skills.

It will be good if you have:

  • Understanding of AML/KYC regulations, with experience implementing related solutions.
  • Strong technical background with knowledge of third-party API integrations and payment processing systems.
  • Passionate about user experience, user flows, and customer research.
  • It would be great, but by no means essential, if you are a fan of CS2 and gaming in general.

What’s in it for you?

  • Flexibility Policy – It's about giving you the freedom to structure your workday in a way that best suits your lifestyle and responsibilities outside of work
  • Work-from-anywhere Policy – you have the chance to work from anywhere in the world, we are a remote-first company and we are proud of it!
  • Every year for our team-building we choose a location and go there to celebrate our achievements together
  • A dedicated budget to purchase all the equipment you need to set up your home office
  • L&D budget for you to develop your skills!
  • Spill Mental Health Service – full access to counseling for any employees who need it
  • Innovative, fun, flat structured rapidly growing company with endless opportunities to grow

This post outlines our ideal candidate and serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Ancient Gaming is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.